⏱️ Estimated Delivery Time

All orders are processed and shipped within 8–15 business days. Delivery times may vary slightly depending on your location and local customs procedures.

Note: We kindly ask for your patience. Fast-action requests for delayed shipments may not be accommodated due to logistics and international transit times.

🔁 Returns

We accept returns under the following conditions:

• Items must be returned within 7 days of delivery.

• Products must be unused, unworn, and in original packaging.

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To initiate a return, please contact our support team with your order number and reason for return.

💸 Refunds

Once your return is received and inspected:

• You will receive a confirmation email.

• Approved refunds will be processed within 5–7 business days to your original payment method.

Non-refundable items include:

• Sale or clearance items

• Custom or personalized products

• Items returned without prior approval

📩 Contact

For any questions or concerns, reach out to our support team at: support@laxpen.us